"The engineer was very helpful, clean and efficient - answering all my questions"
At the bottom of the basement lies a forgotten hero. This piece of equipment works 24 hours a day, 7 days a week for 52 weeks of the year keeping the basement a dry usable living space – I am of course talking about the basement sump and pump unit. Below we can see some pictures from one of our basement sump and pump specialists that show a clients pump that we service and the condition that a pump unit can get into in just 12 months.
Clearly evident on the pump are 12 months worth of dirt, limescale and clay which can build up on the pump unit leading to the pump unit having to work harder than it should.
As you can see following a ‘Clean and Check’ service the sump and pump are looking as good as the day they were first installed – giving the home owner peace of mind that the pump will provide another 12 months of trouble free service.
The basement pump prior to a 'Clean and Check' service. A build up of deposits can be seen on the pump unit
Dirt and deposits within the sump liner
The cleaned and serviced pump
The cleaned out pump chamber
If so give the Basement Sump & Pump Co a call! We’ll make sure your hero is given the treatment required to keep your basement dry. Call 0800 019 9949 or complete our on-line ‘Clean and Check’ request form
Here we have 2 pictures of the same pumping system that has benefited from a “Clean & Check” service from the Basement Sump & Pump Co
The difference is plain to see! All the components of the system on the right hand side were “Cleaned & Checked” resulting in peace of mind for the home owner that the pumping station was going to provide faithful service for another 12 months.
An annual ‘Clean and Check’ for sewage pumps costs £149 – a small price to pay for the peace of mind in knowing your sewerage pump is working just as well as the first day it was installed. To arrange a ‘Clean and Check’ call 0800 019 9949 or complete our on-line request form. For advice on what not to flush down the lavatory and hints on how to avoid macerator toilet problems check out our macerator advice page.
At the Basement Sump And Pump Co we will service the pumps nobody likes to think about.
The photos below show a sewage pump that has not been serviced for over 2 years, the client only called us out when he thought there maybe a problem. As it was, when our engineer arrived at the property the sewage was only a few inches from flooding into the property and after it had had a service.
The moral to this tale? Its never a good idea to leave a ‘Clean & Check’ to the last minute, as the owner of the property has now realised and has now signed up to our annual ‘Clean and Check’ scheme to make sure he doesn’t find himself in that predicament again!
An annual ‘Clean and Check’ for sewage pumps costs £149 – a small price to pay for the peace of mind in knowing your sewerage pump is working just as well as the first day it was installed. To arrange a ‘Clean and Check’ call 0800 019 9949 or complete our on-line request form. For advice on what not to flush down the lavatory check out our macerator advice page.
When our engineers take a pump out to clean most of our customers are shocked at just how much dirt and build up of scales can happen over a year between “Clean and Checks”.
As the photo here shows, this pump had a service only a year ago and in that time the basement pump has given faithful service behind the scenes to keep the basement dry. However, the years hard work has taken it’s toll and dirt and scale deposits can lead to problems with the pump.
To some people the basement pump is a fit and forget item and only remember their faithful hardworking friend when it breaks down and the basement becomes damp. Remember, out of sight shouldn’t mean out of mind don’t forget how hard it works for you! Treat it to a “Clean and Check” today!
To have your basement sump and pump unit serviced simply call 0800 019 9949 or complete our on-line service request form and we’ll contact you to arrange a convenient time for your pump to be serviced. What could be easier?
We all tend to forget how hard electrical equipment works whilst it’s working, but when the unthinkable happens and it breaks down we start to panic! Just think if your boiler broke down in the dead of winter!
Your basement sump and pump unit is is no different, as limescale builds up on and around the pump and in the sump this can cause the pump to operate at reduced efficiency and ultimately could lead to an untimley breakdown when you least expect it.
An annual ‘Clean & Check’ will help to keep you sump pump unit in tip top condition. The photo to the left shows a sump pump unit after one of our engineers has serviced the pump. Can you really afford not to have your sump pump unit serviced?
To have your basement sump and pump unit serviced simply call 0800 019 9949 or complete our on-line service request form and we’ll contact you to arrange a convenient time for your pump to be serviced. What could be easier?
Here’s another great example of what our engineers find in customers sumps. On a recent annual ‘Clean & Check’ visit our engineer prepared to start the cleaning of the sump – nothing strange there, until he looked inside the sump and found 3 inches of mud in the bottom of the sump! The customers property had a stream running nearby which as a result caused unexpected levels of mud and silt build up in the sump.
Our engineer removed all the mud from the sump and gave the sump and pump unit a thorough service leaving it in tip top condition and ready for another 12 months work. If the customer had neglected the pump and not had it serviced it would have tried to suck up the mud up along with any water that was in the sump. This would have caused either the pump to burn out or the impellers to split – either way incurring costs as a result.
To keep your basement sump and pump in tip top condition simply call us to arrange a ‘Clean and Check’ – don’t forget if 
you do not get your pump serviced you may also be invalidating your guarantee! Simply call 0800 019 9949 or complete our on-line request form for more information.
One of our basement pump engineers visited a property recently after we received a phone call from a concerned customer in London worring about a bad smell in her kitchen that seemed to be coming from the basement.
Upon arrival at the property there indeed appeared to be an odour coming from the basement but only upon opening the basement pump did the engineer find the source of the odour. Fatty deposits in the water from the dishwasher were found to be clinging to the pump and float switch (See picture). If left untreated this would have caused a potential flooding problem as the float switch would become too heavy and not rise with the water level. The float switch detects the amount of liquid in the sump and then activates the pump to remove the liquid from the sump chamber and avoid flooding.
On the base of pump the inlet holes had also become blocked with fatty deposits which would result in the water not being able to be sucked up by the pump and possible flooding of the basement had the owner not called in the Basement Sump & Pump Co to perform a ‘Clean & Check’ on the system.
Thankfully the relieved homeowner was spared a flooded basement!
To keep your basement sump and pump in tip top condition call us to arrange a ‘Clean and Check’ – don’t forget if you do not get your pump serviced you may also be invalidating your guarantee! Simply call 0800 019 9949 or complete our on-line request form for more information.
Heres two great pics of a basement pump unit before and after cleaning. The before picture clearly shows the lime build up on the pump unit and the after showing a clean unit after descaling. I know which pump I’d want protecting my basement and keeping it dry!
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