"Very impressed with the service provided - even arrived early! Brilliant!!"
People never really give a second thought about what they tip away down the sink – here though is one very good reason why you should! We were called out to a routine 6 monthly ‘Clean and Check’ at the home of a customer who was blissfully unaware of the potential damage that was been done to her pump situated in the kitchen. Our customer was lost for words when the engineer having completed the ‘Clean & Check’ of her domestic pump showed her the bag full of fat deposits that were cleaned away from the pump unit. The fat deposits had almost totally clogged the impeller of the pump unit and if left unchecked would have caused potential damage to the pump unit.
Should you have a basement sump and pump system installed don’t forget to have it serviced. On this occasion the customer was lucky and no damage was done but if left the cost of repairs could of been high. Only through routine pump maintenance was the problem pick up.
An annual basement pump servicing in a majority of cases is required as part of the conditions of your guarantee. To arrange a ‘Clean and Check’ pump service from ourselves simply call 0800 019 9949 or complete our on-line ‘Clean and Check’ request form
An ode to a ‘Clean and Check’
Two sad pumps sitting in their sump, both neglected and unloved, I’m not surprised they had the hump!
Then along come Rod armed with his ‘Clean and Check kit, he’d soon make sure that both were fighting fit!
As the first pump was lifted you could hear a sound of glee, and the second pump said “Hey, don’t forget me!”
The engineer worked hard removing all the dirt, the grime and filth was everywhere, some even on his shirt!
Valves and batteries replaced they both looked good as new, a classic case of a ‘Clean and Check’ that was definitely long overdue!
Back to the sump they went placed with care by our expert, ready to drain any water away to stop a flood alert!
On a more serious note! Should you have a basement sump and pump system installed don’t forget to have it serviced. An annual basement pump servicing in a majority of cases is required as part of the conditions of your guarantee. To arrange a ‘Clean and Check’ pump service from ourselves simply call 0800 019 9949 or complete our on-line ‘Clean and Check’ request form
We all tend to make new years resolutions with the best of intentions – be it stopping smoking, going to the gym or cutting down on take aways! Here’s one you probably haven’t considered – Why not make the Annual Clean & Check service for your sump and pump unit one of those new year resolutions?
With all the rain we have had over the past few months sump pumps all over the country have been working non stop keeping basements dry and free from dampness. As a result though dirt and lime scale will be building up meaning that your sump pump unit is working harder than it needs to keeping your basement area dry.
So make a call to our office on 0800 019 9949 to arrange a convenient appointment for a service (as well as taking advantage of our £99 basement pump servicing deal!) or complete our on-line sump pump service request form. We will contact you annually to remind you when your servicing is due.
If you only stick to one resolution this year looking after your sump pump unit is certainly the easiest – thanks to the Basement Sump and Pump Co sump pump servicing has never been easier!
Whilst working on an annual ‘Clean and Check’ service of a sump pump the customer asked our service engineer if he had time to service a macertor unit at the property at the same time. As it was the last job of the day Rod our helpful service engineer was only to happy to help.
The macerator had been installed for two years and this was the first time it had been serviced. People often forget that macerators also benefit from a routine ‘Clean and Check’ service to make sure that it is working as well as the first day it was fitted.
As you can see from the photo a ‘Clean and Check’ service really does make a difference (We’ll spare you a before photo!) There are possibly few things in life more unpleasant than the thought of unblocking a clogged sewage pump or grinder. The Basement Sump & Pump Co can help keep your pump in tip top condition with an annual ‘Clean & Check’ service.
Call 0800 019 9949 for more details about macerator servicing and a free quotation.
At the Basement Sump and Pump Co we actively encourage our customers to feed back on the experience they have had with us to help us learn and improve our service further. Below are a couple of snippets from customers that have just come in to Basement Sump and Pump HQ that we thought we would share with you:
To become on of the many satisfied Basement Sump and Pump Co customers give us a call on 0800 019 9949 or drop us an eMail at info@basementcare.co.uk – We look forward to helping you!
Macerator before servicing
Pump after servicing!
An annual ‘Clean and Check’ for sewage pumps costs £149 – a small price to pay for the peace of mind in knowing your sewerage pump is working just as well as the first day it was installed. To arrange a ‘Clean and Check’ call 0800 019 9949 or complete our on-line request form. For advice on what not to flush down the lavatory check out our macerator advice page.This year has been one our wettest summers, and basement pumps across the country have been working overtime to keep basement dry. The Basement Sump and Pump Co specialises in keeping your basement pumps in tip top condition, whatever the weather. Why not treat your pump to a service to say ‘thank you for all your hard work’? After all, without the hard work of your basement pump your basement wouldn’t be the dry living space you’ve come to enjoy.
Below you can see an example of a recent sump pump unit that we were called upon to service. The build up of deposits you can see had happened in just a single year of usage. If the sump pump had continued to be used without a service damage may have occured through blockages and deposits as well as potential flooding of the basement as the float that triggers the pump may have siezed.
A basement pump prior to having a service
Basement pump following service
After the ‘Clean and Check’ the sump pump was as good as new ready to give another years faithful service. To find out more about our ‘Clean and Check’ service for sumps give the team a call on 0800 019 9949
At the bottom of the basement lies a forgotten hero. This piece of equipment works 24 hours a day, 7 days a week for 52 weeks of the year keeping the basement a dry usable living space – I am of course talking about the basement sump and pump unit. Below we can see some pictures from one of our basement sump and pump specialists that show a clients pump that we service and the condition that a pump unit can get into in just 12 months.
Clearly evident on the pump are 12 months worth of dirt, limescale and clay which can build up on the pump unit leading to the pump unit having to work harder than it should.
As you can see following a ‘Clean and Check’ service the sump and pump are looking as good as the day they were first installed – giving the home owner peace of mind that the pump will provide another 12 months of trouble free service.
The basement pump prior to a 'Clean and Check' service. A build up of deposits can be seen on the pump unit
Dirt and deposits within the sump liner
The cleaned and serviced pump
The cleaned out pump chamber
If so give the Basement Sump & Pump Co a call! We’ll make sure your hero is given the treatment required to keep your basement dry. Call 0800 019 9949 or complete our on-line ‘Clean and Check’ request form
Here we have 2 pictures of the same pumping system that has benefited from a “Clean & Check” service from the Basement Sump & Pump Co
The difference is plain to see! All the components of the system on the right hand side were “Cleaned & Checked” resulting in peace of mind for the home owner that the pumping station was going to provide faithful service for another 12 months.
An annual ‘Clean and Check’ for sewage pumps costs £149 – a small price to pay for the peace of mind in knowing your sewerage pump is working just as well as the first day it was installed. To arrange a ‘Clean and Check’ call 0800 019 9949 or complete our on-line request form. For advice on what not to flush down the lavatory and hints on how to avoid macerator toilet problems check out our macerator advice page.
At the Basement Sump And Pump Co we will service the pumps nobody likes to think about.
The photos below show a sewage pump that has not been serviced for over 2 years, the client only called us out when he thought there maybe a problem. As it was, when our engineer arrived at the property the sewage was only a few inches from flooding into the property and after it had had a service.
The moral to this tale? Its never a good idea to leave a ‘Clean & Check’ to the last minute, as the owner of the property has now realised and has now signed up to our annual ‘Clean and Check’ scheme to make sure he doesn’t find himself in that predicament again!
An annual ‘Clean and Check’ for sewage pumps costs £149 – a small price to pay for the peace of mind in knowing your sewerage pump is working just as well as the first day it was installed. To arrange a ‘Clean and Check’ call 0800 019 9949 or complete our on-line request form. For advice on what not to flush down the lavatory check out our macerator advice page.
At the Basement Sump and Pump Co we are receiving an ever increasing number of enquiries about macerator pumps. To help people looking at having a macerator pump installed and indeed people who already have one installed here is our brief guide to some key points about macerators.
A macerator looks very much like a standard toilet and occupies about the same amount of floor space. But instead of draining the flushed water down into the floor, the system transports it through a pump contained in a small box, typically located behind the toilet and against the wall.
Macerator pumps interact with toilets in, for example, basement situations. The macerator decreases the size of the waste through grinding any waste. The razor sharp blades contained in the macerator pump grind the semi-solid waste allowing for an easy and quick flow. As macerators contain a pump they are ideal for toilets within basements as the waste can be pumped to the necessary exit point.
The best way to explain this is to show you! Here we see an example of a Saniflow system system:
In all toilet systems the waste water collected from the macerator contains solid organic residues, toilet paper and other similar solids. If there are any unsuitable materials that have been flushed away may clog the mechanisms and cause a blockage. Items such as baby wipes, paper towels, sanitary towels, carrier bags and condoms can cause blockages.
There are few things in life more unpleasant than the thought of having to unblock a clogged macerator. Trust the Basement Sump & Pump Co to keep your macerator in tip top condition with an annual ‘Clean & Check’. We will check all the major components of the system and ensure that there are no blockages to impede its performance.
To obtain a quotation for a ‘Clean & Check’ of your macerator simply call our customer services team on 0800 019 9949 and we’ll be delighted to help you further.
Here at the Basement Sump and Pump Co we take great pleasure in providing a great service for our clients. After every “Clean and Check” basement pump service we offer clients the opportunity to give us feedback to help us improve further.
Below is just a small sample of some of the feedback we receive.
To become on of the many satisfied Basement Sump and Pump Co customers give us a call on 0800 019 9949 or drop us an eMail at info@basementcare.co.uk – We look forward to helping you!
When our engineers take a pump out to clean most of our customers are shocked at just how much dirt and build up of scales can happen over a year between “Clean and Checks”.
As the photo here shows, this pump had a service only a year ago and in that time the basement pump has given faithful service behind the scenes to keep the basement dry. However, the years hard work has taken it’s toll and dirt and scale deposits can lead to problems with the pump.
To some people the basement pump is a fit and forget item and only remember their faithful hardworking friend when it breaks down and the basement becomes damp. Remember, out of sight shouldn’t mean out of mind don’t forget how hard it works for you! Treat it to a “Clean and Check” today!
To have your basement sump and pump unit serviced simply call 0800 019 9949 or complete our on-line service request form and we’ll contact you to arrange a convenient time for your pump to be serviced. What could be easier?
I know it’s not nice to think about……but yes, even sewage pumps also need to be serviced regularly to ensure they are performing as they should. Our sewage pump engineer recently visited a property in London where the sewage pump for the lavatory in the basement was playing up and as a result causing distress to the home owner.
After a thorough “Clean & Check” and full power-wash down the sewage pump was as good as new and running just as it should do! The sewage pump had gone without a service for over 2 years but is now on a regular maintenance schedule to ensure it remains trouble free.
To obtain a quotation for the servicing of your basement sewage pump / macerator pump simply call 0800 019 9949 or for more information visit our basement sewage pump maintenance page.
We all tend to forget how hard electrical equipment works whilst it’s working, but when the unthinkable happens and it breaks down we start to panic! Just think if your boiler broke down in the dead of winter!
Your basement sump and pump unit is is no different, as limescale builds up on and around the pump and in the sump this can cause the pump to operate at reduced efficiency and ultimately could lead to an untimley breakdown when you least expect it.
An annual ‘Clean & Check’ will help to keep you sump pump unit in tip top condition. The photo to the left shows a sump pump unit after one of our engineers has serviced the pump. Can you really afford not to have your sump pump unit serviced?
To have your basement sump and pump unit serviced simply call 0800 019 9949 or complete our on-line service request form and we’ll contact you to arrange a convenient time for your pump to be serviced. What could be easier?
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