The mystery of the foul smell in the kitchen…

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The mystery of the foul smell in the kitchen…

Fat deposits from the pump

One of our basement pump engineers visited a  property recently after we received a phone call from a concerned customer in London worring about a bad smell in her kitchen that seemed to be coming from the basement.

Upon arrival at the property there indeed appeared to be an odour coming from the basement but only upon opening the basement pump did the engineer find the source of the odour. Fatty deposits in the water from the dishwasher were found to be clinging to the pump and float switch (See picture).  If  left untreated this would  have caused a potential flooding problem as the float switch would become too heavy and not rise with the water level. The float switch detects the amount of liquid in the sump and then activates the pump to remove the liquid from the sump chamber and avoid flooding.

On the base of pump the inlet holes had also become blocked with fatty deposits which would result in the water not being able to be sucked up by the pump and possible flooding of the basement had the owner not called in the Basement Sump & Pump Co to perform a ‘Clean & Check’ on the system.

Thankfully the relieved homeowner was spared a flooded basement!

Keeping your basement dry

To keep your basement sump and pump in tip top condition call us to arrange a ‘Clean and Check’ – don’t forget if you do not get your pump serviced you may also be invalidating your guarantee! Simply call 0800 019 9949 or complete our on-line request form for more information.


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Basement pump servicing from the pump servicing specialists

Here’s a great example of a basement pump that our basement maintenance engineer came across in London recently. As you can see the pump was coated is deposits and as a result having a detrimental effect on the performance of the pump unit. You may think that build up was after many years faithful service keeping the basement dry but no – it was after only 2 years use!

Don’t just fit and forget – care for your basement sump and pump!

It is amazing how many people neglect their basement sump pump units having spent thousands on converting the basement in to a fantastic extra room. (For some ideas check out this article about converting your basement by Martin Roberts from the News of the World). Also, often with many basement waterproofing installers the terms of the guarantee state that the pump must be serviced annually to comply with the terms and conditions of the guarantee. 

Our comprehensive basement “Clean & Check” gives you the total peace of mind that your basement pump unit is working to the best of it’s abilities and keeping your basement how you want it – dry! To request a quotation for a “Clean & Check” call 0800 019 9949 or complete the on-line basement servicing request form.