Don’t forget to have your basement pump serviced!

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Don’t forget to have your basement pump serviced!

We all tend to forget how hard electrical equipment works whilst it’s working, but when the unthinkable happens and it breaks down we start to panic! Just think if your boiler broke down in the dead of winter! 

Your basement sump and pump unit is is no different, as limescale builds up on and around the pump and in the sump this can cause the pump to operate at reduced efficiency and ultimately could lead to an untimley breakdown when you least expect it. 

An annual ‘Clean & Check’ will help to keep you sump pump unit in tip top condition.  The photo to the left shows a sump pump unit  after one of our engineers has serviced the pump.  Can you really afford not to have your sump pump unit serviced?

Arranging a sump and pump service is easy!

To have your basement sump and pump unit serviced simply call 0800 019 9949 or complete our on-line service request form and we’ll contact you to arrange a convenient time for your pump to be serviced. What could be easier?


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Special ‘Clean & Check ‘ Basement Pump Servicing Offer

There has never been a better time to have you basement pump serviced!

For a limited period only we are offering you a fantastic opportunity to have your basement serviced for the amazing price of just £99*. Our ‘Clean & Check’ service is one of the most thorough after installation services your basement can have so give your basement the service it deserves – give it a ‘Clean & Check’!

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*Terms & Conditions apply


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Mud in the Sump!!

Here’s another great example of what our engineers find in customers sumps.  On a recent annual ‘Clean & Check’ visit our engineer prepared to start the cleaning of the sump – nothing strange there, until he looked inside the sump and found 3 inches of mud  in the bottom of the sump! The customers property had a stream running nearby which as a result caused unexpected levels of mud and silt build up in the sump.

Our engineer removed all the mud from the sump and gave the sump and pump unit a thorough service leaving it in tip top condition and ready for another 12 months work. If the customer had neglected the pump and not had it serviced it would have tried to suck up the mud up along with any water that was in the sump. This would have caused either the pump to burn out or the impellers to split – either way incurring costs as a result. 

Look after your basement with a ‘Clean & Check’ Service

To keep your basement sump and pump in tip top condition simply call us to arrange a ‘Clean and Check’ – don’t forget if you do not get your pump serviced you may also be invalidating your guarantee! Simply call 0800 019 9949 or complete our on-line request form for more information.


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The mystery of the foul smell in the kitchen…

Fat deposits from the pump

One of our basement pump engineers visited a  property recently after we received a phone call from a concerned customer in London worring about a bad smell in her kitchen that seemed to be coming from the basement.

Upon arrival at the property there indeed appeared to be an odour coming from the basement but only upon opening the basement pump did the engineer find the source of the odour. Fatty deposits in the water from the dishwasher were found to be clinging to the pump and float switch (See picture).  If  left untreated this would  have caused a potential flooding problem as the float switch would become too heavy and not rise with the water level. The float switch detects the amount of liquid in the sump and then activates the pump to remove the liquid from the sump chamber and avoid flooding.

On the base of pump the inlet holes had also become blocked with fatty deposits which would result in the water not being able to be sucked up by the pump and possible flooding of the basement had the owner not called in the Basement Sump & Pump Co to perform a ‘Clean & Check’ on the system.

Thankfully the relieved homeowner was spared a flooded basement!

Keeping your basement dry

To keep your basement sump and pump in tip top condition call us to arrange a ‘Clean and Check’ – don’t forget if you do not get your pump serviced you may also be invalidating your guarantee! Simply call 0800 019 9949 or complete our on-line request form for more information.