The Basement Sump and Pump Company

 Providing Specialist Maintenance and Service for Basement Sump and Pumps as well as other Drainage Solutions across the UK

Our Services

At The Basement Sump and Pump Co, we have highly qualified engineers who are on hand to provide services for sump pump installation, sump pump servicing, tank cleaning, macerator servicing just to name a few.

Basement Sump Pump Servicing

Sump Pump engineer installing basement sump pump

Basement Sump Pump Installation

Basement Sump Pump Cleaning

Tanker Services

We Cover All Areas Across England And Wales

We have a team of highly qualified technicians across England and Wales who are on hand to tackle all your sump pump, sewage pump and macerator problems.

To find out who your local basement sump pump engineer is, simply contact our team by clicking the link down below.

The Basement Sump and Pump Specialists

We are the basement sump and pump specialists with over 15 years of experience. We specialise in installing, cleaning, servicing and maintaining sump and pumps for all types of properties from small terraced housing to large commercial projects.

Our engineers are experienced and knowledgeable in a variety of basement sump pumps and control panels having serviced and installed for many years.

These pumps include those manufactured by Delta Membranes, Zoeller Pumps, Triton, Basement Systems and John Newtons to name a few.

We are also members of the Basement Waterproofing Association and The Property Care Association so you can be assured that the work carried out will be to the highest of standards.

PCA logo      Trustmark logo   Basement Sump and Pump logo

Contact Our Team for Free Advice

Why Choose Us?

Highly Trained Technicians

Our highly trained technicians are experts in their field and only work on basement sump pumps so you can be safe in the knowledge that the basement system is in good hands.

Customer Satisfaction

We aim to make sure that all our customers are satisfied and that we provide a first class experience.


As members of the PCA, you can be confident that the Basement Sump & Pump Co work to the highest industry standards, giving you peace of mind that your basement is in safe hands.

We Have Been Servicing Sumps and Pumps for Over 15 years

Reviews From Our Customers

My special thanks to Jason who made sure the job was done right and professional despite the pouring rain. Awesome!



Jason was on time, professional, straightforward and most importantly sorted our sump issue before it became a significant problem. Nice guy too.”



Excellent service. The technician identified the issue with pump and the set up and carried out the modifications to rectify the issue. Very thorough and professional service


The Difference Between Sewage Pumps and Sump Pumps

Whilst sump pumps are definitely one of the best and most useful purchases you can make for a property that comes with a basement, it’s easy to understand why someone in the market for a pump might not be too knowledgeable about them. The exact same thing can be said...

How To Prevent Your Basement Flooding?

When it comes to year round management of your property, you can never be too careful when it comes to making sure that your basement is as safe and secure from flooding as possible. That’s why when it comes to preventing your basement from flooding there are a few...

What is a Sewage Pumping Station?

A sewage system consists of a large tank with pipes that carry the sewage from the property to the main sewers. Normally, these networks of pipes rely on gravity transporting the waste to the main sewer however, this is not the case for buildings that are located in...

Why Do You Need A Battery Backup for An Existing Sump Pump System?

No matter which type of sump pump system you have installed, it may at some point eventually fail as a result of a power outage. It is therefore important that the Battery Backup pump is working to ensure that the sump pump system will still be working to keep the...

The Importance of a Sump Pump Drainage System

The sump pump is a part of the basement waterproofing system and is an essential component so that the basement does not flood. The other key part of the waterproofing system that it works in conjunction with the basement drainage channels. These two elements work...

WE ARE OPEN FOR BUSINESS- Coronavirus Update

The UK Government has made it clear that it wants us to return to work. We are open for business for our full range of services. These include sump and pump servicing, annual clean and check, and tanker cleaning. Please call or email us and we can help you with any of...

Macerator Toilet Problems

Macerator toilets are commonly used in homes across the UK and remove waste when it is flushed from below the drainage line. Macerator systems are quiet and powerful but there can sometimes be problems. Macerator toilet pumps can fail, block or even break. We have...

Why is My Sump Pump Making a Loud Noise?

One of the most commonly asked questions we have from customers at The Basement Sump and Pump Company is “Why is my sump pump system making a loud noise?” Most sump pumps do make some form of noise if the waterproofing system is working correctly. However, there are...

Frequently asked questions about Macerator Pumps

Our Basement Sump and Pump experts have pulled together a list of the most frequently asked questions that we have received regarding problems with macerators. The most frequently asked questions, regarding macerator pumps are as follows; What is A Macerator Pump? A...

I have a waterproofing system but my basement floods every time it rains

As we start to see the back of Storm Dennis, this doesn’t mean we are in the clear. The Met Office has forecasted further heavy showers in the next few days and with this comes the increased risk of flooding, does your basement flood every time it rains? How Should My...

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Contact Details

The Basement Sump and Pump Company

0800 0199 949