Meet the team: James Riley

  • 0

Meet the team: James Riley

Category : General News

Meet James who looks after our customer services team at the Basement Sump and Pump Co! If you have a problem with your basement sump or pump he’s the man to call.

James Riley, Customer Services

Having worked in customer services for more years than he cares to remember James also has a good all round knowledge of sumps, pumps and everything in between. James plans and prepares our ‘Clean and Checks’ for our technicians and prides himself on providing a smooth experience for our customers.

When he’s not busy making sure our customers are 100% satisfied,  James can often be found indulging in his passion for gin and fine dining or tinkering with classic cars.


So, for all your pump servicing needs or any questions about your basement waterproofing system James really is the man to call!

Give him a ring on 0800 019 9949 or eMail him on

Leave a Reply

lewis barwick
lewis barwick
19:07 06 Jul 18
I called up for a service which was promptly booked in. Mark was friendly and knowledgeable. I will definitely be... having you back next year. Many thanks, more
alan holmes
alan holmes
09:59 28 Jun 18
Mark arrived early, protected floor surfaces and carried out the service with good knowledge of the site from doing the... initial installation and previous service visitsread more
See All Reviews