Category Archives: General News

The Basement Sump Pump introduces our newly designed and responsive site

To improve our customer experience at The Basement Sump Pump we proud to introduce our new and responsive site. The Basement Sump Pump website is now redesigned to have a more modern feel with improvements made to the overall usability of the site. We not only wanted to make improvements to the design of the site but to make the site fully responsive – meaning that the site looks great on your phone as well as your laptop.

The redesign of the site was created with the visitors in mind and to improve the experience for the user. By improving the experience the aim is to make it easier than ever for our visitors to become customers.

The feel of ease is very important to make the visitor’s journey much easier. To ensure all the information about our services are made easily accessible to our customers, the layout and the sites navigation were carefully measured.
The feel of ease is very important to make the visitor’s journey much easier. To ensure all the information about our services are made easily accessible to our customers, the layout and the sites navigation were carefully measured.

The Changes we have made to the Site:

Introducing the Parallax Scroll

“The what scroll?!” – Although this sounds techy there is a simple explanation! On the homepage, you will see that that the background image will move at a slower rate than the foreground which creates an illusion of the image being 3D once scrolling down the page. This is known as the parallax scroll.

Faster Page Speed and Efficiency

Page loading time is an annoyance for anyone who visits any site so by making improvements to the back-end of our site we have decreased the page load times. This means our visitors can find exactly what they want without having to spend much time waiting for pages to load.

Sleek, New Look and Design

We felt that the site needed to be brought into the 21^st century. So, we have given it an extra clean finish to ensure that distractions are eliminated allowing our visitors to focus on the most important aspect of the site, the content.

Responsive Design

Mobile is a main part in everyone’s daily life so here at The Basement Sump and Pump, we not only wanted to make the site look attractive but also be able to function on all screen sizes and resolutions.

Our goal is to improve the visitor’s experience and to ensure that The Basement Sump and Pump is the go-to company for sump pump servicing. If you have any problems with your sump pump then please call 0800 019 9949 or visit our Request a Clean & Check Service page.

Fatty deposits and pumps

People never really give a second thought about what they tip away down the sink – here though is one very good reason why you should! We were called out to a routine 6 monthly ‘Clean and Check’ at the home of a customer who was blissfully unaware of the potential damage that was been done to her pump situated in the kitchen. Our customer was lost for words when the engineer having completed the ‘Clean & Check’ of her domestic pump showed her the bag full of fat deposits that were cleaned away from the pump unit. The fat deposits had almost totally clogged the impeller of the pump unit and if left unchecked would have caused potential damage to the pump unit.

Should you have a basement sump and pump system installed don’t forget to have it serviced. On this occasion the customer was lucky and no damage was done but if left the cost of repairs could of been high.  Only through routine pump maintenance was the problem pick up.

An annual basement pump servicing  in a majority of cases is required as part of the conditions of your guarantee. To arrange a ‘Clean and Check’ pump service from ourselves simply call 0800 019 9949 or complete our on-line contact us form.