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Sewage pumps

Advice for people with sewage pumps or sewage grinders (Macerators).

Although at the Basement Sump and Pump Co we are often asked for advice by home-owners who have them installed as part of their basement installation. Below we have collated some advice for owners of properties with macerators.

Sewage pumps have to move solids  through the pump as opposed to sewage  grinders that cut solids into smaller pieces that can then easily pass through the impeller and discharge pipes. In both cases though there is the potential for the impeller to become clogged as a result of our modern lifestyles and our waste disposal habits.

We have many years experience in cleaning, servicing and pumping out foul waste systems. whether it is a home, high street restaurant or commercial office building, we can help. for further advice or information call 0800 019 9949 or complete the form below.

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Customer Review

Sewage Grinders

“Personal, efficient service from a named contact. The engineer arrived on time, got to work and had the problem fixed in good time.”


Mr J Smith – Manchester
18th March 2016

Typically, home-owners will only become aware of problems with their sewage pump when the pump becomes jammed and there is a backup of waste. This is not a problem which is going to go away by itself!  Often, the problems causing the pump to stop working are usually because of the items being placed into the sewage grinder.

Things not to flush down the toilet – taking care of macerator toilets

To help you keep your sewage grinder / macerator working in tip top condition we have compiled our list of the top items that you should not flush down the toilet. These are all items that could result in a clogged macerator pump:

  • – Disposable baby wipes – even products described as ‘biodegradable’ or ‘OK for use in septic systems’
  • – Latex condoms / gloves – these products are ordinarily not biodegradable and can can also clog impellers
  • – Paper towels / tissues – these items do not break down easily unlike normal toilet paper.
  • – Sanitary towels / tampons
  • – Plastic bags – incredibly people do flush plastic bags down lavatories!
  • – Cotton wool buds – although small in volume these have been known to clog pump impellers.

If you have a grinder / macerator pump the items above can clog the impeller and cause expensive pump damage and can even cause the motor to burnout.

A big problem with sewage grinders/ macerators which many people do not think of is dental floss. Most people floss their teeth and then throw the dental floss into the waste basket. However, there are many people who flush used dental floss down the toilet.

This dental floss can accumulate in the sewage grinder tank and can eventually become tangled in the grinder mechanism. This can then cause the sewage pump to stop working and potentially a backup to occur.

To get in touch with our sump pump experts please contact us on 0800 019 9949 or Click the link below:

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Cosford hall classic
Cosford hall classic
11:18 11 Jan 21
Brilliant service from Jason , arrived on time and was very friendly and polite, he serviced our pump whilst explaining... in detail what he was doing and what we should expect from our pump system. Mark has done our service for over a decade and I didn’t think anyone could be as good but Jason has filled the slot perfectly. Here’s to another decade of good service from Jason .read more
Steve Milner
Steve Milner
20:32 09 Dec 20
James from the Basement Sump & Pump Co attended to ensure the basement pump his firm installed last year was working... well. These pumps can draw in sand and dirt so it is important to clean it annually. Pump itself is excellent - definitely recommend this company for the installation of more
Tim Wheeler
Tim Wheeler
15:17 24 Nov 20
Friendly and efficient service and very easy to deal with.
Kausar Hussain
Kausar Hussain
13:52 07 Nov 20
Excellent service. The technician identified the issue with pump and the set up and carried out the modifications to... rectify the issue. Very thorough and professional serviceread more
Lynn Woods
Lynn Woods
09:01 29 Oct 20
Extremely knowledgeable and provided a thorough high quality service.
Bradley Brown
Bradley Brown
17:43 09 Apr 20
lewis barwick
lewis barwick
19:07 06 Jul 18
I called up for a service which was promptly booked in. Mark was friendly and knowledgeable. I will definitely be... having you back next year. Many thanks, more
alan holmes
alan holmes
09:59 28 Jun 18
Mark arrived early, protected floor surfaces and carried out the service with good knowledge of the site from doing the... initial installation and previous service visitsread more
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