Frequently asked questions about Macerator Pumps

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Frequently asked questions about Macerator Pumps

Our Basement Sump and Pump experts have pulled together a list of the most frequently asked questions that we have received regarding problems with macerators.

The most frequently asked questions, regarding macerator pumps are as follows;

What is A Macerator Pump?

A macerator is a pump that is attached to a toilet that grinds up, or slices, solid waste using a high speed rotational blade which then pumps the waste into the drainage system.

Exactly What Does a Macerator Do?

Macerators are designed to pump away waste materials from toilets, as well as other waste waters without depending on a regular drainage system. They are often used in bathrooms which are far away from mains drainage systems.

Macerator

How to Install a Macerator?

Every macerator is unique; therefore it is essential to comply with the instructions within the manual which comes with it. Some macerators are fitted behind the toilet and others are fitted below the floor into a conventional sump chamber.

We recommend that a competent pump engineer and electrician is instructed to fit such systems so as not to violate industry and building control regulations. The capacity of the macerator is dependent upon the amount of waste expected to be discharged from the property in this way.

What would happen if I put incorrect substances in the macerator?

In the event you flush the wrong substances down the toilet, there would most likely be a jam or block. Incorrect items such as baby wipes can jam the rota along with the outlet waste pipework, resulting in an emergency call out and some cases flooding.

I live in a rented property, what if the macerator gets blocked, is the landlord accountable for this?

In the event the macerator is blocked it is the duty of the landlord to ensure it is safe and in working order. Provided that there is certainly a primary toilet within the house, the landlord is within his legal rights to arrange a plumber to visit on a standard weekday.

Nevertheless if perhaps the problem of the macerator is a result of misuse, then this will be the accountability of the tenant. It is wise to determine if there is power getting to the macerator, as this can establish if the macerator needs replacing or not.

Why Is My Macerator Pump Making A Loud Noise?

Macerators can seem to be loud however, only potentially as loud as a washing machine or even a dishwasher.

How Much Does Is It Cost To Install A Macerator Pump?

Macerator costs range between, £150 to £600 based on the manufacture, the guarantee, the brand and what the macerators will likely be useful for.

A below ground macerator within a chamber is a preferred method as it can act as a holding tank also. These systems are often more reliable and cope with bigger solids. These systems require sub floor digging and as a result they do cost more. To get a macerator installed this would cost on average £500.

How Long Does a Macerator Pump Last?

The common rule regarding macerator pumps, is the machine, which will usually last up to 15 years, if handling a small amount of waste. With standard usage in a main bathroom in a domestic home, you can assume a macerator to last at least for about 10 years.

If the macerator is in constant use, for example in a commercial property, you would calculate approximately 3 – 5 years.

However there are actually specific macerators which are made specifically for commercial usage, though the cost for one will be considerably higher than a domestic macerator.

Can a macerator also take other appliances?

Dependent on the type of macerator, a macerator will take all types of soil waste, provided that it is within the guidelines and there are certainly no solids going down, such as wet wipes or non grind-able items. See our list of things not to be put down a sewage pump.

Should a qualified person be needed to install a macerator?

We recommend that a suitably competent installer and electrician carries out an installation of a macerator.

If you have any questions about installing a macerator always consult a qualified expert for further advice.

What Should I do If My Macerator Is Not Working?

If your macerator or pump stops working do not continue to use the toilets or other utility items which discharge into the macerator. You should contact a competent service engineer for assistance.

Hopefully, you are fortunate enough to have a macerator that is only obstructed with undesirable item or the switch has accidentally been turned off or perhaps the fuse has gone.

In the event the fuse has gone, it will always be beneficial to examine the cause, as the motor may need replacing or a common fault with the device.

Install, Service and Maintain Macerator Pumps

If you are looking to install, service or have maintenance on your macerator pumps then it is always best to contact an expert.

At the Basement Sump and Pump Company, we have over 15 years of experience in the macerating industry and we are also members of the Property Care Association so you can be assured that the work carried out will be to the highest of standards possible.

To get in touch with our team by clicking the link down below or call us on 0800 019 9949.

Contact Our Team


Bradley Brown
Bradley Brown
17:43 09 Apr 20
lewis barwick
lewis barwick
19:07 06 Jul 18
I called up for a service which was promptly booked in. Mark was friendly and knowledgeable. I will definitely be... having you back next year. Many thanks, Lewis.read more
alan holmes
alan holmes
09:59 28 Jun 18
Mark arrived early, protected floor surfaces and carried out the service with good knowledge of the site from doing the... initial installation and previous service visitsread more
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