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Based on 9 reviews

Tanker Services

The Basement Sump and Pump Co are specialists in caring for all parts of your basement pumping system. From providing routine maintenance to installing a new pump should yours unexpectedly fail we are always on hand to keep your basement waterproofing system working. We are always looking at new services we can provide to help property owners  and are pleased to announce that we can now provide you with a range of tanker services as well.

So, what exactly are tanker services? Basically, if you have a failed pump and your wastewater tank, pump chamber or septic tank requires emptying, then we can undertake these works for you.

Tanker Services In London

Where space is at a premium and properties are in close proximity to each other, such as in London, it can sometimes prove to be a struggle to allow a liquid waste tanker to park to service a property. For customers in London and other such built up areas we have just the solution. As part of our fleets of liquid waste tankers we also offer smaller more compact tankers that thanks to their greater manoeuvrability are easier to park and cause less issues with congestion than traditional larger tankers. Our liquid waste tankers come complete with a generous storage capacity. They have two tanks on board and have the ability to carry 1000 litres of clean water along with 2000 litres of wastewater which is ample for most jobs.

Tanker Services We Offer

  • Water removal and extraction
  • Removal of water from flooded basements
  • Septic tank / Cesspit emptying
  • Flood response
  • Jetting of drainage channels
  • Clearing out of grease traps and drains

Technician installing sump pump

Health and safety and the protection of our customers properties has always been a priority of the Basement Sump and Pump Co. We pride ourselves on offering our customers a high quality, safe service.

We always have clean pipework available along with floor protection and wall and corner protectors to protect the interior of customers properties and keep dirt and disruption to a minimum. In public areas we always use pipe ramps along with safety cones to keep people safe whilst we are operating. We also operate a social distancing policy in line with government guidelines.

We are able to offer our range of tanker services on a one off basis, for example if your basement floods, or as part of a regular planned maintenance program where a regular and reliable service is required – for example septic tank emptying. Our tanker services engineers are also able to jet channels as well as clear out grease traps and drains.

Tanker Service and Pump Engineers Visit

To help property owners with flooded basements we can also provide one all-encompassing visit whereby the tanker service engineer and pump engineer can attend the property at the same time. This approach means that we are able to not only remove water from the flooded basement but we can get the pump up and running (or if necessary replace the pump) at the same time.  The quicker we can remove the water and get the pump working the sooner you can have a trouble free basement again.

Smoke Testing

The last thing a homeowner wants is to live with a smell of sewerage in the property. Not only is the ‘rotten egg’ smell unpleasant to live with but its a definite sign that there is a problem somewhere with the waste system. Sewer gas is formed as a result of the decomposition of waste products in the sewer and contains among other gasses methane and ammonia. Exposure to high levels of sewage gas can be a health risk if left.

If there are found to be sewerage smells within the property we can perform a specialist smoke test to identify the source of the problem. We carry out smoke testing by forcing non-toxic smoke into the drainage system to identify if there are any leaks and defects in the pipework. Once identified these will need to be repaired to put a stop to smells entering the property.

To arrange for a tanker service is quick and easy. Simply get in touch with our team of knowledgeable experts who will discuss your needs with you and then we’ll get you booked in. To get in touch please contact us on 0800 019 9949 or click the link below:


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Mark Pilbrow
Mark Pilbrow
15:29 21 Jan 21
Jason was on time, professional, straightforward and most importantly sorted our sump issue before it became a... significant problem. Nice guy more
Cosford hall classic
Cosford hall classic
11:18 11 Jan 21
Brilliant service from Jason , arrived on time and was very friendly and polite, he serviced our pump whilst explaining... in detail what he was doing and what we should expect from our pump system. Mark has done our service for over a decade and I didn’t think anyone could be as good but Jason has filled the slot perfectly. Here’s to another decade of good service from Jason .read more
Steve Milner
Steve Milner
20:32 09 Dec 20
James from the Basement Sump & Pump Co attended to ensure the basement pump his firm installed last year was working... well. These pumps can draw in sand and dirt so it is important to clean it annually. Pump itself is excellent - definitely recommend this company for the installation of more
Tim Wheeler
Tim Wheeler
15:17 24 Nov 20
Friendly and efficient service and very easy to deal with.
Kausar Hussain
Kausar Hussain
13:52 07 Nov 20
Excellent service. The technician identified the issue with pump and the set up and carried out the modifications to... rectify the issue. Very thorough and professional serviceread more
Lynn Woods
Lynn Woods
09:01 29 Oct 20
Extremely knowledgeable and provided a thorough high quality service.
Bradley Brown
Bradley Brown
17:43 09 Apr 20
lewis barwick
lewis barwick
19:07 06 Jul 18
I called up for a service which was promptly booked in. Mark was friendly and knowledgeable. I will definitely be... having you back next year. Many thanks, more
alan holmes
alan holmes
09:59 28 Jun 18
Mark arrived early, protected floor surfaces and carried out the service with good knowledge of the site from doing the... initial installation and previous service visitsread more
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